Privacy Policy


The persons responsible for processing your personal data are:

Chloé Thouvignon who is responsible for the creation of the website.

Chloé Thouvignon – VAT not applicable, article 293B of the General Tax Code. SIRET N°: 795 053 578 00030, under the APE code 74.10Z related to specialised design activities.

Chloé Thouvignon’s activity is the creation, realization and commercial exploitation of the website. Chloé Thouvignon (referred to as “we”, “us”, “our”, “our” in this policy), was therefore entrusted with the creation of the site (hereinafter “the Site”). If you have a question about our privacy policy, the use of your personal information on our website or online applications, please contact us by email at

– The company Vesta-System

Vesta-System represented by Jean-Luc Dormoy. 530 649 326 00028 RCS GRENOBLE, hereinafter referred to as Vesta-System. Email of the Data Protection Officer:


A) The information you submit to us

In order to contact us and other activities, you generally provide us with the following data:

– Your identification data and contact details: your first name, last name, language and country from which you interact with us, as well as your contact details such as your e-mail address, postal address, delivery address and telephone number.

– connection, geolocation and navigation data

– Your profile – if you open a customer account, you create a profile and identify yourself when you visit our website, so data will be saved such as your customer ID and password, or your preferences.

– Your personal preferences: this includes your marketing and cookie preferences

– Additional Personal Information – You may also provide us with other personal information such as your date of birth, gender,… We are the only ones who collect and store this additional information, we use it in our analyses to improve our services.

When we ask you to enter your personal data to access a feature, some data are mandatory fields since they are data that we need to allow you to access this feature (for example, to deliver a package to you we need your postal address).

It is important that the personal information shared about you is correct and up to date. Please inform us of any changes in information.

We do not store any sensitive personal information of any kind, so our website is not intended for children and we do not store any data relating to children.

B) Data obtained via cookies

With your consent, we use cookies and other similar technologies to facilitate your navigation on our site by adapting it to your equipment or search engine and to offer you products that match your shopping habits.

– Usage data – this information includes the products and services you have purchased from us and how you use our website and applications.

Technical data – this information includes:

– Your IP address, your search engine and its version, your location and time zone, your browser extension, the operating system and platform, but also other technical data about the device you use to navigate our site.

– Information about your visit, including URLs and click paths, to and from our website (including date and time); the products you have viewed or searched; page response times, download errors, time spent on pages, page interaction (such as clicks and cursor movements), how you leave pages


Depending on the type of data we have about you, we may process it for the following purposes:

– To manage your registration as a user of our site: if you wish to use our services, we need to process your data to identify you as a user of the site and allow you to access the various features and personalized services. You can delete your account at any time by contacting us.

– To answer requests addressed to customer service

– For the improvement of our services: by using our site, you are informed that we process your navigation and purchase data for analysis and statistics purposes. They allow us to better understand how you use our site in order to improve its ergonomics and the quality of its services.

– For marketing purposes: if you subscribe to our Newsletter, we process your data to manage your subscription and send you targeted information via email or SMS according to the preferences you have given us. We may also contact you via push notifications if you have subscribed to this service. We need your consent for all direct marketing. You can also unsubscribe from our communications at any time (for example, to unsubscribe from the newsletter, simply click on the button “To unsubscribe, go to this page. “at the bottom of all our newsletters and to validate your unsubscription).

In the event that you have given us your consent to receive direct marketing content, whether via our newsletter or push notification, we may use the information you have provided to us for the following purposes:

– Sharing information on our current events, products, services, offers

– Recommendations on certain products or services that may be of interest to you

– Customer research to better understand your expectations regarding our products and services offered by our site.


In the course of your use of our site, you may receive information from third parties with whom we work to provide you with certain services. This may include:

– Financial institutions

– Fraud detection and prevention entities

– Logistics, transport and delivery services

– Service providers related to marketing and advertising

We may share your information with our third parties for the following reasons, for example:

– Payment services to process the payment;

– Delivery companies to deliver your order;

– Credit agencies and fraud prevention to verify your credit and identity;

– Analysis software that allows us to process your information in order to optimize your purchase experience on our site

We ask third parties to undertake to respect the security of your personal information in accordance with the law. Third parties may only use your personal information in accordance with our instructions and not for their own use.


A) Legal basis

For the processing of your data, we rely on legal grounds that depend on how you interact with our site.

– When you purchase products from our site, we need your personal information to fulfill the contract with you. For example, we need your contact details to deliver your order.

– We also rely on other legal grounds such as your legitimate interests. For example, we consider it in your interest that your identity cannot be used for fraudulent purposes, that our customer service staff have access to your order information to better serve you, that we can better understand your use of our site to improve its usability and the services we offer you.

– We respect the importance given to consent in the new law of European Regulation 2016-679, known as the General Data Protection Regulation (GDR).

B) Consent

Your consent must be given in a clear and unambiguous manner. This is why, when you agree to receive our communications (via newsletters in particular):

– We explain how we will use your data and the type of communication you will receive

– You must tick a box to validate your consent to be a subscriber

– Children under 13 years of age may not give their consent

– You may withdraw your consent at any time. In the event that you wish to unsubscribe from our direct marketing via newsletter, you can unsubscribe at any time by clicking on the link at the bottom of each email “To unsubscribe, go to this page. “A page will then open and you just have to click on the “validate your unsubscription” button. If you have a customer account on our website, you can also unsubscribe or change your preferences by logging into your profile.

Cookies (including those in advertising banners) require a specific unsubscribe.

C) Other rights

In accordance with the legal provisions, you have the right to access, rectify, modify and delete data concerning you.

– Right of access to data: to give you the opportunity to receive a copy of the personal information we hold about you

– Right to rectification: to give you the opportunity to request the correction of inaccurate information about yourself.

– Right of limitation: to offer you the possibility to request that the processing of your personal information be limited in certain circumstances, in particular if there is a disagreement on the accuracy of your data or the legitimacy of the processing.

– Right to delete your personal data: to give you the opportunity to ask us to delete your data.

– Right to data portability: to allow you to transmit your data to another controller.

Finally, you are informed that you also have the right to submit a complaint to a data protection authority, in particular in France to the CNIL.

The site is registered with the Commission Nationale de l’Informatique et des Libertés – CNIL under number 1351361.

Regardless of the purpose or legal basis under which we process your data, you can therefore send us an e-mail at any time and at no cost to benefit from your rights:

Please note, however, that we are not always able to respond to this request for legal reasons, which we will explain to you, if necessary, after we receive your request.

If you have a customer account, you can also change your personal details from your customer area by logging in with your email address and password.


Our website has appropriate security measures in place to prevent the loss, unauthorized use or access, modification or disclosure of your personal information. All the data you provide us with is stored on secure servers. We have also put in place procedures to manage any violation of personal data.

In the case of an account creation, you have chosen a password. You are responsible for the confidentiality of this password. That is why we recommend that you choose an effective password and not share it.

We recommend that you connect only to secure networks, preferably private networks. Be aware of the risks involved on public wifi networks.
If you receive an email claiming to be the brand for which we work and asking you to provide personal information, please do not reply and forward this email to us so that we can take the necessary action.


We will keep your data for as long as you remain a customer but also afterwards, in order to answer any questions, complaints, or to maintain all the data necessary to meet legal, accounting or analytical requirements. We may also keep your data for research or statistical analysis.
More specifically:
– As part of a subscription to our newsletter, we will not contact you again if you have not opened our newsletters for more than three years.
Any changes to this policy will be updated on this page, if appropriate, it will be notified to you by e-mail.